Last Updated: 12-01-2025
At OrderLao.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app and services. By using OrderLao.pk, you agree to the terms outlined in this policy.
We may collect the following types of information:
Personal Information:
Name, email address, phone number, and address when you create an account or book a service.
Payment details (e.g., credit card information) for processing transactions.
Service-Related Information:
Details of the services you request (e.g., type of handyman service, location, and timing).
Communication with handymen or customer support.
Technical Information:
Device information (e.g., IP address, browser type, operating system).
Usage data (e.g., pages visited, time spent on the app).
Location Data:
Your location to connect you with nearby handymen and provide accurate service estimates.
We use your information for the following purposes:
To provide and improve our services.
To process bookings and payments.
To communicate with you about your orders, updates, and promotions.
To personalize your experience and offer relevant services.
To ensure the security and integrity of our app.
To comply with legal obligations.
We do not sell your personal information. However, we may share it with:
Handymen: To fulfill your service requests.
Payment Processors: To complete transactions.
Service Providers: For app maintenance, analytics, and marketing.
Legal Authorities: If required by law or to protect our rights.
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Withdraw consent for data processing (where applicable).
To exercise these rights, contact us at danish@orderlao.com
We may use cookies and similar technologies to enhance your experience and analyze app usage. You can manage cookie preferences through your browser settings.
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Continued use of the app constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: danish@orderlao.com
Address: Lahore, Pakistan
